Terrible experience with this company
Terrible experience with this company. I tried to cancel an order because I wasn’t going to receive it in time for an event. The website is unclear on when you’ll actually receive an item. I didn’t realize it needed 5-7 processing days in addition to 4-6 shipping days. Spent the money on expedited shipping and everything, I should have combed the website more because it is on the website but you have to look for it. The order was awaiting fulfillment. I emailed them 3 times asking for a refund of some kind. They responded each time trying to convince me out of it. Finally I told them I’d take whatever refund I could get. They shipped the item anyway and now I won’t receive any refund. It’s a dishonest and unethical way to do business and I will never order from them again.