Wonderful System with Wonderful Support
I have been using Ontraport for years now, and for the first time today I decided to use the Live Support function for some assistance regarding an email I was writing. I usually dread these sorts of things, hearing horror stories of unhelpful live support from other companies and having dealt with some myself over the years. But today was different! My live support agent (who will not be named due to guidelines on this site, but they deserve a RAISE!) was so wonderful to me. I laid out the question and an example of how a pretty specific macro needed to be in this email, and they were quick to find the answer to my question! Straight to the point, then showing me where to find this macro and even showing me how it looks when used properly. This was the best Live Support/Customer Service I have ever received! However, this is not just about the customer service. This experience showed me just how open, customizable, and user friendly Ontraport is. Their system is so wildly extensive that you can do almost anything you want in regards to bettering your business, and connecting with your clients and customers. Easily creating campaigns/automations and webpages, writing emails that require specific information for each client/customer you may have without having to write out each specific piece of information from them. There so much more you can do with their system that I will not list here because this review is already getting long enough. Almost anything you can think of to make writing emails easier, or create ways to reach out to your client base, Ontraport probably has a way to make it so. And if you can't find it, their Live Support will do their best to help you in any way they can to find the answer you need!