Website lost forever
I just lost access to my website after I upgraded from the free plan to the Starter. I had the free plan for over two years. I wasn't aware of losing the access and I won't get it back until I upgrade to a more advanced option which I cannot afford. Oh well, that's months of work lost, I never backed up the content. I was in touch with the customer service and they clearly explained it was my fault because I didn't read the conditions. I suppose I can improvise with a landing page for a year and then shop somewhere else.