Meeting Rodney.....What if my call was sent to someone else?
When I first met Rodney Kalb by phone several months ago, I had decided no Reverse Mortgage for me! Another local agent for a competing company had been here at my home in person and I had invited my CPA to be present. He had four various scenarios to present. We did not think this was a solution. Too little money up front and too controlling. Oh, but Rodney told his short story, sent me some concepts and it all made sense. If it did not, he was quick to return calls and explain matters to me that were certainly out of my wheelhouse. As my life began to interrupt the process, he was a savvy pro; never was there a "tone" in his voice and, together, we were able to move matters along. We chose not to let too much time pass, for I wanted him to know he was my choice. That Reverse Mortgage I had been against, became the best player for my needs and Mutual of Omaha came through. Due to my own corporate business life in New York, I had become a more than average "reader of people" on the phone. Your office in San Diego should be proud to have Rodney on your team. This is one terrific employee who even called me on his cell during personal time! Who does this in today's society? Well, I know who and he brought me through this process calmly and with the answers I needed. He read me clearly and even had some pride in my understanding of the process! His personality had a bit of everything I admire. Had he come into my Manhattan office for an interview, my getting to YES would have bolled him over. His total persona is one of experience, friendly, humorous, smart, quick to understand and honest. Without him, I doubt this would have come together. He had me believe that he cared doing the right thing. I did and he delivered. Barbara Barlow Santa Fe