These people are scammers and a…
These people are scammers and a complete fraud. After I paid for my ticket, I noticed they did not send me the same route that was displayed before I paid. I contacted customer service through live chat, and the agent cancelled my ticket. He mentioned he issued a full refund as it had been less than 10 minutes. However, I only received a partial refund. When I followed up, the agent sent a confirmation email stating the full refund was issued in two payments.Later on, I contacted customer service again and was told the ticket had been 'collected,' which is why only a partial refund was made.First of all, if the ticket was cancelled, how could anyone collect it?Second, why was I issued two payments in the first place instead of one full refund? This is a total scam. I have all the screenshots as proof, and if there were an option to upload them here, I would reveal these scammers. Booking no: 1134746122388956 NOTE: Dont reply me with this message ''We apologize for the inconvenience. For further assistance, please use the link below to find our support team’s contact details in your language/country and describe your issue'' I have contacted 3 times and they comes with different story. Not HELPFUL at all. Just AVOID this company !!!!