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加拿大

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DHgate

I need help and I can’t get in touch…

I need help and I can’t get in touch with DHgate customer service. There is not phone number, the online chat is useless and keeps taking me in circles and I can’t open a dispute for my order that I never received. My order was lost by the shipping company and seller keeps telling me to contact customer service but I can’t. I also can’t make a dispute. The system keeps telling me I can’t put it in before the expected day of delivery. Problem is there is no expected day of delivery because the package is lost. Please help me. Seller is not helping and doesn’t want I resend order or refund me. Order number# 3415964523. Also DHgate released the money to the seller before I confirmed receipt of the order. I need customer service support.

2022-05-21