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加拿大

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XenonPro

Sub-par customer service

Bought back in Dec 2019. They will not replace parts, they blame your car for the issues. Shipping also takes very long and there is no compensation for the delayed "express" shipping, even though it clearly said they'd refund shipping cost if it was delayed. Initiated a chargeback and bank got me all my money back. XenonPro was very uncooperative and hesitant to refund. Their items are literally the same quality as the stuff on AliExpress for $20(same packaging too!) They also kept making excuses about late shipment and didn't own up to it. Edit: in the review they are claiming I couldn't do a warranty claim because I chargebacked. This is untrue. They denied the claim and shipping reimbursement, and then I chargebacked

2024-11-22