美国
Your products are great, but you really need to fix your shipping methods, and notifications of when orders are shipped. My recent order was not shipped for 5 days and there is really no excuse for that, and I was sent no notification of when it did ship until I sent an email asking whether it had shipped and if so, when. I still don't have it. This is what keeps me from re-ordering regularly
I ordered full sizes of thee Multi-Action Cream & the Recovery Night Complex & then also got the sample kits of the MAC & the Restorative Hydration Cream during your Mother's Day promotion. So far, I am liking all of them and have noticed firming in my jawline, neck and brow areas. The reason for the 4 stars instead of 5.......the parabens in the MAC, & the fragrance in the RHC. These 2 ingredients can be toxic, (i am also sensitive to fragrance) and are not necessary, so please consider removing them from your product line altogether. If you do so, my rating will change to 5. I'm looking forward to more product offerings from your innovative company ad well 😀