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Rea Zafra

美国

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Voltage Coffee Supply

Amazing customer service!

We upgraded our espresso equipment to a Linea Mini and Atom 75. This was a huge purchase for us that we didn't take lightly. Prior to purchasing, I called around for quotes. Voltage coffee had the best deal, and in addition, I read other reviews that their customer service was excellent. I can confirm this is absolutely true. Kayla, the rep I worked with truly went above and beyond! There were some issues w/our machine, but hey, it happens sometimes. The only fear I ever have is.. will the company give us a hard time and be unfair. That did not happen here. Kayla consistently communicated the situation with us and reassured me she was doing everything in her power to make this right, and boy did she deliver. Maxwell, technical support, was also so helpful and clear. I could have easily regretted this purchase, but Kayla made sure that didn't happen. In fact, we became repeat customers. THANK YOU!

2022-05-26