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Steven A

美国

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Autumn Grass

Ordered in January not delivered yet in March!

This website promoted a valentine's day gift (blooming paper flowers), which was a neat gift, but I never received them. I orders on January 15th and today is March 14th. They gave me a tracking number and the package made it all the way to a nearby city and stopped. Very odd. I've been fighting with them for a refund for over a month. Their support completely ignores my request and makes excuses like we are currently on vacation and to give them 7 more days. I finally opened a case via PayPal and it is under review. Even with communication going through PayPal , they keep telling me that they have sent a replacement package even though I explicitly have told them not to and that I want a refund repeatedly. At this point I don't want or need the gift since Valentine's Day has past and I had to go buy a gift since this one didn't make it. Don't waste your time with these people. I think they are stringing me along long enough to where the payment processor cannot issue a refund.

2026-03-14