5 stars minus .5 for shipping
Top Archery Bamboo Arrows and Cold Moon Traditional Recurve Bow I would rate my service as a 4.5 out of 5. I ordered the items mentioned above on the night of the 28th of April, 2022. Within three days, both items had been sent to shipping. I understand that international shipping takes time due to customs control. That is A-Okay. Now, having said that, I had the products ship in two different packages, and I was given the tracking numbers for both promptly. Like I said, within three days of ordering. I received the two sets of six arrows, totaling in 12 individual arrows, on the 18th of May, 2022. So, 20 days from the date ordered to the date delivered. Completely acceptable. The arrows were in a box that had been wrapped in what looked like to be a tarp for protection. Upon opening the box, I found the arrows securely held in place by three firm foam inserts. At this time, I looked at the bow and found that the box had not shown any movement since the 2nd of May. I sent an e-mail to Top Archery explaining my concerns. Within 24 hours, I received a reply that contained an answer that fully satisfied my worries. The bow did arrive on the 23rd of May, 2022. That would make it 25 days after ordering. Still not that horrible for international shipping. Upon receiving the Package of the Bow, I was worried. The box had not been covered in the green protective tarp. The box was visibly damaged. It had an approximately 6-inch L-shaped rip/cut in the side. The flap on the box did not look like it had been bent over or left the contents of the inside of the box exposed. The box also showed signs that it had been compressed heavily, to the point that the bow appears to have been impressed into the box. It could be seen on either side of the box in full detail. After opening the box, the box's content was found to be: 1 Bow, 1 String, 2 Silencer Furs, and 1 Bowstring assist strap. I reviewed the bow in great detail and took time exercising the bow slowly before stringing it. Despite the box's condition, the bow appears to have arrived without issues or blemishes, which with the condition of the box is a real testament to the bow. I think that the box could have had some of those foam inserts and the green protective trap on it. That is my only real major complaint. Otherwise, this was a 100% 5-star experience.