Purchase went through okay and for a…
Purchase went through okay and for a fair price. Problems arose when it came time to deliver and their choice of transportation kept would arrive at a time no one was home. They wouldn't change when they would arrive and they gave an 8hr range of arrival, which is absurd unless you work from home. I tried everything with UPS and they refused to change everything, citing their terms with Cyber. So I reached out to Cyber which pretty much told me it's not their problem and I'll have to figure it out. They then ignored my further emails and i got lucky enough to be home when the last delivery took place. To note, the delivery driver rang the doorbell once, immediately wrote a ticket to show he was there and started to leave. It took me a few minutes to reach the door from where I was, but I caught him leaving - so the reason he was missed before was because the guy wasn't even trying to deliver the package. He also knew it was an expensive PC because of the box. I suspect he wanted it to be final delivery, he takes it back and it then gets "lost" so he could have a new PC. CYBER should be using neutral boxes for expensive items that apparently require signature. I would not buy again after the complete nightmare of an experience. Also - Cyber directs users to review sites after purchase, but bad reviews go to one site and good reviews go to Trustpilot. I changed my review after giving them a rating in the email they sent me so I'm here, but I tried both....very scummy and duplicitous to rig Trustpilot reviews like this.