This company is so unprofessional
This company is so unprofessional. They do not communicate. I order from them and my items was stuck in customs for almost a week before I was contacted by fed ex because the shipper was not responding to them. Fed ex advised me the shipper failed to provide custom paper work and are not responding to them. I advised them I can try and reach out. They have no contact number to be reached and they do not respond back immediately when emailed. I eventually got in contact with them and they said it was my fault it was stuck in customs and I needed to pay to get it out. Soo after a month of back and forth with multiple people from this company I advised they are scamming and I was getting an attorney involved. They attempted to try and send package back out when I requested a refund a month ago, after about another week or so back and forth with attorney they issued a refund 5/19/22 to my bank, sent me a refund document in Chinese I’m guessing. Still have not received refund so I emailed again and asked for them to send document in English. They are not wanting to do, so. This company is crooked and i would not refer anyone to shop here and be scammed out of money! People here are rude, no communication efforts at all, and you have to get your attorney involved just to get what’s rightfully yours, your money. The items on this website is not worth the hassle, ths company does not make it EASY at all. Want my funds so I can completely wash my hands with this unprofessional company