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stefania brandimarte

墨西哥

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Holafares

Price they advertise NEVER NEVER match...

I bought a ticket advertise on their web site from NY to Cancún, it was the cheapest. Soon after the purchase I receive an automatic mail telling me they were doing the proper check on my credit card to see if there were the amount I spent for the tickets itself. Meanwhile I receive another mail from a specific person from the company staff, to take contact as soon as possible. I soon check my bank, and yes! the money were avaliable, no try to withdraw those money from Holafare was done. So I called them, at that time I was in Italy, so I spent 25 dollars just to say that I had to contact someone by the name Cielo, I told them they have my contact number in case the line dropped off, but no one ever called my back. So I had to spent much more money to understand the price for my tickets were tripled, even though in the very moment while we were speaking that very same ticket was still advertise in their web site at the same price I bought them at the first time. And those ticket were there for days, so I let my husband call to make an attempt to buy those tickets but they were never possible to buy, the answer was always the same, no matter the hour we call, like very very early in the morning, "sorry those tickets are not avaliable for today, they were already sold, every 90 minutes the site updates, if you find them again you can call and we can book them for you". THAT NEVER HAPPENED NO MATTER HOW MANY TIMES I TRIED, SO I CAME TO THE CONCLUSION THAT IT IS A SCAM.

2022-06-10