No feelings for family member passing away
My aunty past away but their policy was if the person who was travelling something happend only than a refund can be issued I provided everything death certificate funeral details and that wasn’t enough they wanted prove that she was my aunty why would I lie about my aunty passing away so what if there family member past away they would still travel they won’t cry attend the funeral I tried reaching out many times and they closed my case my flight was changed almost five times and they call this good service absolutely absolutely upsetting