once again
once again, fashionphile has failed its canadian consumers. I ordered my bag with plenty of time for it to ship before the new tariffs comes into play. considering what fashionphile shipping policy states it should have shipped last friday and been here monday. It is currently still sitting at fashionphile in california despite having a tracking number. This year fashionphile has seriously failed. This will be my last purchase from them. Customer service does not respond to your emails, it’s next to impossible to get them on the phone, and when you do they’re extremely rude. It’s shocking to see such a giant in the reloved industry take a turn like this. my experience even just last year was way different. This year something has happened and it’s made me realize i don’t feel safe or comfortable giving them my money.. because like other reviews are saying what if they just never ship my bag..