I used Budget Dumpster for the second…
I used Budget Dumpster for the second time. I encountered issues on the second time I rented a dumpster. I was on the schedule for a dumpster pick up since Friday and still waiting as of Tuesday. Upon my initial phone call, I requested the dumpster for 1-2 days because the city permit was only granted for 5 days. I requested the picked up on Friday morning, still waiting for the pick as of Tuesday 3pm. I have contacted customer services numerous time, just to be told that a manager will contact me regarding this issue. One of the managers send me a voicemail on Monday that the dumpster was going to be pick up that day. Again, the dumpster has not been pick up as on of Tuesday. The city permit already expired, bystanders are throwing up garbage and over floating the dumpster, even found a mattress on it. This is not acceptable and definitely not the way any company should handle business with clients who have previously used your services before, very disappointed.