Not as advertised at all!
Received duffle bag on 2/9 after ordering on 12/28. Had requested to cancel order on 1/8. They said would give me a discount on future order and would expedite shipping if kept order. I agreed if could get by a certain date which came and went. Requested refund as product not as advertised- not quilted, flat canvas. Customer service said "slight variances" were expected and the product was "optimized " on website. Multiple emails have passed between us with them offering % off and %coupon for future purchases. I still have to pay return shipping which they say is international and could cost up to $20. I paid $7.99 for shipping from a warehouse in IL when I purchased bag. They have a very high scam factor with the BBB which I did not check. Usually check but not this time. Have requested full refund and prepaid return label. No reply yet. Will file with FTC and with BBB ( will join the crowd). Should send a complaint to state Attorney General's office also. Good luck if purchasing from them.