Terrible Customer Service and Company
I ordered two sets of brake pads over a month ago. After 2 weeks with still no shipping email, I called customer service to which Rose answered. She told me that buybrakes did not have their inventory updated whenever I ordered, so the brakes I ordered weren't coming. She told me she would send an email with a few options of what I could do next. Never got that email. After another week of waiting I decided I wanted to refund the order, and take my business elsewhere. After calling and *trying* to cancel my order, it seems that Rose wants to be of no help and has yet to send me a confirmation of my cancelation. Take your money elsewhere and save yourself time. BuyBrakes gets 0 stars from me. If you read other reviews, it seems that buybrakes LIKES to do this to other customers. Beware, and don't shop buybrakes.com. The company has made ZERO effort to fix THEIR mistake.
