Help with a credit "thaw"
GREAT CUSTOMER SERVICE!! Recently I applied for a 1AZCU credit card and needed to schedule an Experian credit "thaw." Experian indicated that I had done so successfully but Eli, at 1AZCU, said the thaw was not in place. After a couple of phone calls with Eli (because talking to a real person at Experian is impossible) we figured out a way to thaw my credit so that he could verify my record and issue the card. Thank you 1AZCU and especially than you, Eli!!