Was my parcel loss
I brought an item at China and send to vpost. On 8 June 22 payment was made and item was shipped out on 10 June 22. System show shipped out and transit. On 17 June, system show same thing, I called vpost for assistance to check parcel state, they told me system show transit and ask me to wait. I ask my parcel at China or On the way to Singapore they unable to tell me. I paid for the service but nobody can tell me the status and what happen. They outsource their customer service and nobody can tell me what happen, they send an email of case number and state officer will get back to me, I waited nobody call me. I wrote in also send email wait for officer to get back to me. Really disappointed with their services, what is happening to SingPost. They increase price for charges but no improvement in service. What kind of service are we getting. Was my Parcel loss?