Worst company ever
I have sent approx. 31 emails in relation to this booking, which I find unacceptable. I booked through Shantil, she must be the worst agent ever, extremely disingenuous. I should have realised at the start when the wrong flights (wrong dates and wrong airlines) were sent on 3 occasions. Two days before departure we realised the flights times had changed, the same thing happened when we were returning, we then realised we had been sent the wrong itinerary. When I emailed them on my return they stated “we identified that a technical system error did occur during the processing of your flight” This error cost us money which, they agreed refund but 3 months on still nothing. I am now taking the necessary action to claim monies spent, together with compensation for the poor handling of this booking.