Complete Software Failure, Rubbish Support
Started badly by offering 'Free' trial which only gives access to pretty screens but zero action. After paying to use SSD cloning software, it apparently has not installed completely, and prevented Windows on my new SSD from ANY use whatsoever. EaseUS software cannot be uninstalled because uninstall was never installed, and all old Windows restore points to revert to old disk have been anihillated. It now looks like I will have to re-instal all my programs including Windows itself from scratch - that is what these people said I would avoid by using their 'quick' software. Calls to their support line were a waste of time (but hilariously silly) the best they could do was suggest I take the SSD out of my computer and use it as an external drive on another computer which was working correctly. No hints how I could possibly get my old hard disk working again.......... Putting in a claim for my money back plus compensation for days/work completely lost due to computer failure. Obviously my recommendation is to avoid this companys software products at all costs. Update 4 January 2026; Subsequently re-installed Windows and some of my programs from scratch, I was able to run Windows and deal with the error messages which appeared, so finally after several days interrupted work I now have a correctly booting and running computer. Such a lot of technical work to get here!
