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Sharon

澳大利亚

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Vpost

AVOID UNLESS YOU WANT THIEVES TAKE YOUR HARD EARN MONEY

I used vpost several time - reasonable cost but slow in delivery and responses from their customer service team. After May 2022 - they base on volumetric weight instead of actual weight. Charged 80 AUD for actual weight 500grams. Pleaded with their customer service team to help repackaged for a whole week. They refused to repack and offered redirection $38 AUD or return to sender $7.50 AUD plus cost to return to sender. I received the parcel today, this could have definitely been repackaged to a smaller volumetric. Please note this is a women’s dress. Absolutely can be folded and flatten to reduce the dimension! THEY OPENED MY PARCEL and didn’t bother trying to make the dimensions smaller. Horrible lazy people with no compassion and empathy. AVOID AT ALL COST. Unless you want to stress and pay extremely high unreasonable cost. I would say thieves and extortion at this point.

2022-07-04