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Charlotte Carlson

美国

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Denimwears

Worst experience ever! Stay away!

Worst experience ever! I ordered 4 tops in March and received them about 6-7 weeks later. I expected the tops to look like what was pictured on the website but none of the items were even close. Totally different material was used and the cut of the tops was different. Instead of nice crepe material it felt like thin curtain sheer material, there was a seam right in the middle of the back. The other two tops had also very thin material and the cut was so disappropriate that it made you look like a balloon all the way around. I contacted the company which operates under Justin Trading Company but they refused to give me a refund. I sent them screenshots of the website and pictures of what I received but they kept insisting that the warehouse in China had sent the correct items. I was offered a $5 and then a $7 refund. I had paid $85 so I told them that was unacceptable. I asked them several times for a shipping return address as I was willing to pay for shipping back to the Warehouse. All I received each time was screenshots of rates and how expensive it was to ship back. I still have not received a shipping address. At this point I just want to warn other people to be aware of this scam. You will not get what you see in the pictures on their website.

2022-06-22