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Jennifer Bergman

美国

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Interior Define

4+ months later and still waiting for chairs

I ordered chairs from Interior Define at the recommendation of a Havenly designer I was working with. Biggest mistake ever. I ordered the chairs in mid-October, and am still nowhere close to receiving them. Customer service has been unapologetic and unhelpful. You can't actually call anyone, you can only communicate via email. I have not been proactively notified about any of my 6+ delays as the website doesn't automatically update. I have had to reach out myself every time. My chairs are allegedly stuck on container ship in LA. I legitimately think I may never get these chairs. Save yourself a headache and literally shop anywhere else.

2026-02-16有帮助 1