I ordered four of the straw hats one…
I ordered four of the straw hats one black, two white and one brown. I was satisfied with the black and white hats but the brown hat had the consistency of a bucket hat it would not hold its shape. I returned the hat asking for a refund or exchange and I received a partial refund. I have reached out to the Greg Norman company three times by email and twice by phone, without one response. I could not be more disappointed in the customer service of this company all I wanted was my money back or an exchange of the hat I got neither. From now on I will do everything in my power to discourage any friends and family from ever doing business with this company again. I know the company will not go broke without my business but if I can beat them out of one sale to I will feel better. They had no concerned for my issues so I will have no concern for them. So if you’re thinking of buying something from the Greg Norman collection don’t waste your money there are a lot of other companies that will appreciate your business and treat you as a customer should be treated.