Unhelpful, poor service for expensive tat
Chose a 5 spot ceiling light for the dining room, the pictures on line showed what looked like a wooden beam with metal fixings but when it arrived it was poorly made, stained orange and didn’t look the same as online. The only way to access after sales support is via the website, weeks of messaging and submitting photos they requested ended up with a flat refusal to accept a return. Unhelpful, poor service for expensive tat.