Samsung updates break phones and force you to pay for it
I’ve used Samsung for over 14 years, but I’m done. My S24 Plus was in perfect condition until an official software update completely broke the fast-charging feature. Samsung customer support refused to fix their own mistake and tried to charge me for the repair just because the 2-year warranty recently ended. Forcing loyal customers to pay for a defect caused by their own update is unacceptable. I am switching to another brand.
