Extremely poor experience and zero response from Jettly.
We booked a private plane through Jettly to travel with 4 people from Hilton Head to Toronto. We were told we had 1,000 lbs for people & luggage. Upon arrival we unloaded our bags from the car (that everything fit in!) and stood in the rain while the co-pilot tried to figure out where to put things. It became obvious quickly that despite not being overweight, we were not going to fit our luggage. We ended up having to ship 3 pieces of luggage at our own hassle and expense. And then incurred more expense replacing items we needed from the bags. In addition we were given attitude by the pilot who repeatedly told my teenaged kids to watch the seats as they were new and he was flying the owner the next day. I could go on. It was a really horrible experience. So far from what you expect when you incur the expense of flying privately. The following day I received an email from Jettly asking how our experience was. The person said the sender personally read every email and wanted my feedback. I detailed what a disappointing experience we had a week ago and have yet to hear a word from Jettly.