Great Product, Great Company
First, the dehumidifier works extremely well. It comes with very clear instructions and is easy to set up and use, even for someone with no mechanical aptitude. And, unlike many other dehumidifiers, it has wheels and a retractable handle that make it relatively easy to maneuver, despite its size and weight. And, finally, the folks at Electriclife couldn't be nicer or more helpful - I emailed a question about shipping late on a Saturday afternoon and got a reply a few hours later.