Out Of Stock?
I ordered seven items, but only received six items, one was missing. The packing slip showed the six items, yet I was still being charged the full amount of my original order. I had to call the company, only to find out that one of the items was out of stock. Why wasn’t this listed on the packing slip and indicated as ‘out of stock’? Also, I had to ask Customer Service to adjust the amount I was being charged and to refund the amount for the missing item. Had I not followed up, my charge card would have been charged the full amount of the original order. I ended up going to Party City for the item that was missing.