The worse airline I ever had .Their…
The worse airline I ever had .Their customer service almost inexistant on whatsapp give false informations ; and because of that you get problem about the existant regulations at airport when check in in Don Muang ! We could not check in also because of 1h delay that would prevent us to get 2 other transfer flights in Indonesia and lost 1000 USD no refund . Consistent 2+ hours delays that don't allow transfer to other flights that you would miss. Our flight 1 hour delay, no prior announcement or apology from airline. Bad serviceservice at check-in despite delay. No SOP on how to handle delay. No refund. Reschedule should pay full ticket price . We had the feeling to get well S..W.D and scammed. Fly this airline at your own risk