Avoid China Eastern airlines at all…
Avoid China Eastern airlines at all cost !!! I recently flew with China Eastern Airlines from Seoul to Amsterdam while traveling with my disabled son, and unfortunately, our experience was far from satisfactory. Due to our early flight time, I booked a transit hotel in the terminal to ensure a smooth and restful connection. However, because of China Eastern’s strict requirement to check in 3 hours before departure, we were unable to use the room as planned. The airline staff showed no flexibility or support in this situation, leaving us scrambling to find another hotel at the last minute—causing unnecessary stress and additional cost. On top of this, despite multiple requests to be seated next to my son (who requires constant care), we were assigned separate seats on the second leg of our journey. We were only able to sit together after pleading with another passenger to swap seats—again, an upsetting situation that could have easily been avoided with proper attention. Finally, the tray table at our seat was broken. We had to prop it up with a pillow and a magazine just to eat our meals, which is not acceptable on a long-haul flight.