Do NOT work with this company!
Do NOT work with this company. They do not work proactively for you and charge outrageous fees! The amount they so call negotiate for you is only doubled because of the fees they charge. They do not explain things, you constantly have to hound them to do what they promised. Once you sign the contract, you won't hear from them again. You are better off negotiating with the credit card companies directly or find another agency.