They pretend to care
I've expressed my concern regarding their inferior product, and shipping the wrong item. My biggest concern was the $250 charge to return to China with no guarantee it will arrive. The new issue here is how they provide their deepest regrets for my loss of money. If they truly cared they would refund my money. They will not refund beacuse they don't care about the consumers loss. And I have to question the authenticy of the better reviews. My experience was not only horrible and time consuming but abusive.