企业入驻搜索写评价分类关于
简体中文English

Susan D

美国

3 评价
3 被浏览
1 有帮助

3 条评价

Pascal Design

Pascal Please Send the Return Label

I am on day 24 of asking for a return label. I have emailed, called, and submitted all required information. I am told that my case was forwarded to the returns department for the last two weeks when I can get someone on the phone. Nothing happens. There is no response to my emails even though I am told to email. There is no response on WhatsApp even though they have a business account. Pascal please look up order 50192 and send a return label. The order number is in the subject line of ALL the sent emails. 24 days of asking is unheard of and poor follow through. I have never been treated like this by a business. Ever.

2025-07-16有帮助 1
Pascal Design

Hassle You Returns

I ordered a ring. The stone was nice but the band too big and orange. I asked for a return. It’s. It’s been almost a month of trying to return it. 30 emails later asking me if I’m sure, plus I’ve already sent in the requested photos and address information, still waiting to get the shipping info. I’ve called (there is rarely an answer) and been told the return label is being processed, then I get yet another email asking me if I’d like to exchange. I’ll hear nothing for a week, get no response and then it starts over. I’M 20 DAYS IN!! They are NOT hassle free returns! Out of 60 days, be prepared for the run around!!

2025-07-10
Postmates

2.5 hour wait after hot lunch pickup / Zero customer support

Driver accepted my order and did not move for 20 min after pick up. I contacted customer service and they said it was picked up. 2.5 hours after I ordered lunch, it was delivered. I contacted customer service several times during and after the order. They did not help, were rude, and denied me the refund. I have no idea what happened to the food for 2 hours. Would you eat it? People, use DoorDash. Excellent customer service. Postmates is a joke. No standards and horrible customer service.

2025-04-23