Very disappointing experience with…
Very disappointing experience with Wanbo support. I reported a grinding fan noise (X5 Pro) and expected basic assistance, but the team was unwilling to help. Their argument that the noise was “not tested under laboratory conditions” is concerning, as it suggests the advertised noise levels are not achievable in real use. For me, this is clearly misleading. My advice: be cautious—cheap products can end up costing more due to poor quality and lack of support.