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happyface

瑞士

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2 条评价

SUGARGOO

It's good in terms of prices (better…

It's good in terms of prices (better than superbuy, on prices and overall), but the packaging could be improved. [1] Once they decided to remove the product box because they thought it was the shipping box where the product came. They refunded me a little bit, but more importantly I learned the lesson to *always*, literally all the time contact them to confirm which boxes to keep, otherwise they won't be responsible and won't refund more. [2] Even with communication with the agents, the packaging is still too cramped. For example for one time I asked specifically to protect the product box and they still smashed it to fit in a obviously smaller shipping box. It really is bad. This happens also when shipping multiple boxes. I don't know why they really like to ship in boxes that are too small. It shouldn't be about costs because I almost always use the testing service (trying the shipping before) and still. I've been using them for about a year now but it's time to try some other service now. I got some recommendations from a friend so I'll try that out.

2026-01-23有帮助 1
Superbuy Shopping

Wouldn't use again.

Super expensive shipping, no surface shipping, and all the other options much more than buying direct. There's no option to pay directly in yuan (I have a better exchange rate so I would like not to be ripped off by this company's rate. Service is also just barely ok. They told me I was going to be contacted once the second payment was requested (I made a preorder), but that didn't happen. Fortunately I noticed it myself and contact them instead. Unfortunately I have a few packages already tied with them buy I certainly won't use them anymore after that. I'll check options. To the company, very short term mentality with such hiked up prices. You're just encouraging people to use alternatives instead of repeat customers.

2023-06-04