ICarsoft appears to be a Scam avoid.
Unfortunately 1 star is as low as I can go they are not worth that. I placed an order for the iCarsoft CR Eagle Diagnostic Tool on 12 February 2026 on iCarsoft-us.com. The order was confirmed the same day, with an expected delivery date of 17 February 2026. A UPS tracking number was provided on 13 February 2026, however, tracking information indicates that the item has remained in Hong Kong and has not progressed since 17 February 2026. I have contacted iCarsoft’s Sales, Support, and Service departments on multiple occasions. As of today, 24 February 2026, I have not received any response iCarsoft. As the item has not been delivered within the stated timeframe and I have received no communication regarding the delay, I have requested a refund which also seems to of been ignored as no response. ICarsoft actions or lack of them means I have to raise a dispute with PayPal and my Credit Card provider.