Corrected Review
Having been a customer of LingoBus for 4 years, I write this review with mixed feelings. The teachers are wonderful, and our son learned from working with them. They are talented, enthusiastic, and friendly about teaching Chinese. However, the management does not exist. When our son became ill and could not sit online for the lessons, I asked to extend our expiration period. I asked specifically to talk to "management" or a "supervisor." The only contact is the Instant Messaging Panda, who responded and said the company would "work with me with the validity period." Once my son returned online, the classes expired a week later and we were shut out of the system. We had spent $700 and had 54 classes left. If your child is mature and capable of spending 30 minutes speaking a foreign language in front of a screen, I would encourage the program. However, if you have any emergencies or conditions that require you to pause the program, this company may or may not not work with you. CORRECTION : Nov. 2023 I tried the app one last time and discovered someone had written back (not to my email, but within the app) to inform me that the company was on National Holiday for two weeks. They re-started our membership and have extended the expiration date. I don't know how long. Currently we are working with a great teacher and our son is doing well.