We'll see how this goes
Created an account when I placed my order, but can’t log in. Support told me that my account will not tell me the status of my order anyway, and when prompted for more information, they could not actually tell me why an account was helpful in the first place. Then they told me some information about how they don’t put warranty information for the filling on the website, but only share it via email. Also, when I first went to the website it told me there was a 20% off sale ending in 10 hours, complete with countdown timer. I was not ready to make a purchase, so I asked support when the sale ended. They said, “The sale has been extended for another two weeks!“ Which makes me think that this is a false urgency strategy to manipulate people into making their purchase quickly. I’m glad I bought a cheaper product from this company, because I’m not sure that I would trust it enough to buy a more expensive product. I will report back once I receive my product and have had it for a while, and I will update my review based on my experiences. Edit to add: I provided an extra star for the quick response of support, and they also seem friendly and willing. I’m just concerned about the overall strategy of the business, as noted above. I’m at the point in life where I prioritize investing my limited funds with companies that operate with integrity. If Comfy Sack resolves the above issues, I would feel much more comfortable making additional purchases in the future!