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Nathan

英国

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Club Villamar

Honestly a star is to much for this…

Honestly a star is to much for this accommodation. They where aggressive and unhelpful, they decided to add charges the day before we arrived leaving us no option but to pay. This included charges for making the beds, towel hire and exasperated deposits to the tone of around 1500 euros in total. Safe to say the whole company is a scam, after we cleaned the night before they claimed ludicrous levels off mess to justify withholding the deposit. NONE of their claims where supported with evidence expect a picture of dirty towels!!! Moreover when we appealed they basically said we where lying and they did not need to give evidence, despite this going against their own policy. Holiday from HELL…. DONT STAY HERE!!!

2022-07-27有帮助 1