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Will Halewood

英国

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Club Villamar

Worst company I have ever had to deal with

Worst company I have ever had to deal with. Received numerous extra charges on top of the deposit just before going to the villa which seemed unreasonable, but without paying these charges we would be given no bed sheets or towels. When leaving the villa we left it in what we thought was a clean state and put any dirty towels etc into the bathrooms where they can be collected and cleaned (what we assumed was the correct thing to do). Because of dirty towels and a photo of a plastic bottle which was left next to a bed €900 was withheld from us (on top of the €200 automatic cleaning fee, and initial fee to receive our towels). When emailing to complain about this and ask for more reasoning on why we are being charged €900 we were blocked and heard nothing more. Do not book with this company unless you fancy loosing all your money!

2022-07-27