No honor or integrity!
I placed an order on Flora2000, called the following day, and asked for a status around 9 a.m. Richard emailed me around 1 p.m. saying it was out for delivery and, by 6 p.m., sent me another email stating "unavailability of fresh flowers"—the end. Then, someone named Anna emailed saying the same thing (collaborating on stories) and asked if I had another day for delivery. No one addressed the lie they told me at 1 p.m. that the order was out for delivery. Then, they made it seem that I was at fault. Making the customer happy or correcting their mistake never entered their minds. So, in short, Richards's email was intentionally misleading and a lie. My order was never out for delivery, nor was it filled. He knew the status of my order when you sent the email. To mislead a customer who trusted their business for a vital occasion was disrespectful and disgusting. I have ordered and shipped flowers worldwide and have never heard of "unavailability of fresh flowers" before. And to tell me at the end of the day when I could have called another florist is only described as greedy and heartless.