Be wary of ordering anything from creality
Be wary of ordering anything from creality. I purchased the ender 3 pro and out of the box the SD card said it was corrupt. new firmware for the board was downloaded and while trying to insert the SD card into the printer you had to insert it multiple times approximately 8 and more for the board to read the SD card, multiple 8 GB SD cards were purchased. beyond that the printer does not print, it draws weird lines, something is clearly wrong with it and it's not the firmware I have contacted crealities technical support which is garbage, I have been emailing them every day for over 2 weeks and they have not sent me a solution they would just like pictures, finally they sent me firmware, firmware that I had already downloaded, however when they sent it to me it was in a different language, what language I couldn't tell you, their response was "what language is it in" instead of sending firmware in English the language we've been using the entire email thread, the problem is the SD card slot. what I'm getting at is if you buy this product just be prepared to waste your life on trying to make the product work. And don't plan on your warranty being honored.