On line ordering issue.
Something is wrong with their e-commerce online site. I submitted an order on line. The screen went dull and would not acknowledge and timed out, telling me to go back and reorder. This happened three times, requiring me to cancel the first two orders, as they showed up acknowledged in email notices. They processed my credit card the day of the order. Seven business days later, I still haven't gotten my credit for the first two orders cancelled.