CAVEAT EMPTOR
I ordered some half dozen items from rococity. While the shirts were quite lovely and comfortable, one item was a failure. I ordered a kimono in size XL. While that item arrived in a package marked XL, the item itself was woefully small. The sleeves were several inches too short and it would not close across my chest. Instead of XL, it was more like XS. I wrote back to the supplier, expecting an apology and an offer to send an item of the correct size. Instead I was greeted with a statement that it would take 5-7 days for them to figure out a solution and that I should get back to them later. When I did respond, they complained about the cost of sending the item back to China, and offered me a 10% discount. This is an insult, considering their website already offers larger discounts on large orders. CAVEAT EMPTOR!🤬 This company may advertise a satisfaction guarantee, but in the end they offered my little more the back of their hand for an obvious mistake on their part.