extremely poor customer service
I have my Nanoleaf lines for about 3 years now, and 1 controller malfunctioned. So submit a ticket, all fine, then you are in a 20 mail deep conversation in how to fix it and all of a sudden all emails i sent get send back with the response "email no longer monitored". They give me a link back to the site, and need to submit a new ticket, and start the whole process over again. We where at the point of a replacement order, but somehow they sent me back to start