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Unsatisfied customer

美国

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JJ's House

Followed JJ's instructions & it cost me $98 and I didn't even get what I wanted

I asked about a jacket that went with a dress that I bought. I was told that they didn't offer it. Then I got a message that stated if I ordered a different number, and then inform them to change it to the jacket I wanted they would do that. I followed those directions, and the next day I was told it was too late to change unless I wanted to pay even MORE money. I then told them to cancel it becasue I didn't want that jacket they told me to order and I was not paying even more. I was then told it was too late to cancel. so I am out $98 after I have spent several hundred with JJ's over the past few months. Therefore I am not happy with the service. UPDATE: I was contacted by JJ's House after my review and they did offer me a refund and cancelled my order. So the end result was I got my money back but the whole process was frustrating. Thank you for the refund.

2022-08-04已认证有帮助 1